We take referrals in writing, either by email – thehaven@thehavenproject.org.uk or by post – addressed to ‘Referrals Officer’.  The referral must contain the person’s full name and postal address, and a confirmation that they are happy to accept the referral.

To refer to our services we require that a person –

  • Be 18 years old or over.
  • Have a diagnosis of either Personality Disorder or Complex PTSD (cPTSD), or be engaged with clinicians and in the process of being diagnosed.  We will require a copy of the diagnostic report to be returned to us with a completed application form.
  • Not be on the sex offender’s register or have any form of sexual offense against them.
  • If being referred by a professional / 3rd party / family member, the person must be aware and in agreement with the referral request.

What happens next:

Upon receiving a referral we will review internally and then send out an application form to be completed and returned to us along with a copy of the official diagnostic report.

Please note there will be a deadline for the return of the forms.

Upon receipt and assessment of the application form and diagnostic report we will then invite the person to The Haven for a registration and orientation meeting with us.

At registration we will ask the person to read and sign agreement to our Acceptable Behaviour Policy, Group Rules Policy, and our Dogs Policy (if necessary).

In the days following registration we will arrange for our Crisis Prevention Team to call and introduce themselves, after which we will discuss group attendance options and invite the newly registered member of The Haven to attend.